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Testimonials from our clients

(Just a few of our many client testimonials)

"I had Dave work on 3 projects for me and they all came out great!  They all included lots of macros and custom graphics and he did them perfectly.  If you are purchasing a remote, I suggest you buy from Dave and have him program.   It is well worth it."  -Eddie S.
 
"I had an earlier Pronto TSU6000, which had been recently reprogrammed by another person, to incorporate two new components. The new coding did not work as intended, and to make matters worse, the program file had become corrupted. Dave not only reprogrammed the Pronto, making the new components functional, he restored the corrupted file to health. He guided me through the process of installing the file he programmed into the Pronto, something I had never even attempted before. Dave provided almost immediate feedback and responses to my various questions over the process. Dave handled every issue I threw at him with no problem; his expertise become obvious quickly. I will not hesitate to call on him again should another problem arise with my Pronto."  -Joel D.
 
A Day Off or a Day with Pronto..........
"Simple: Import all preset data from TSU 2000 and export to TSU 3000. With over 3 weeks of Pronto under my belt (channel surfing only), no desire to read so much as the shipping label that came with the unit, and only one day to make this happen I would sail through the process. Not So!  I engaged Dave's consulting service and I was able to get all of the above done in but a few hours. He walked me through a number of computer (vs. Pronto) issues and did so with both patience and persistence. Thanks Dave! Gotta go now, the remote is calling!"  -Rob S.
 
“This guy really knows the vast ins and outs of Pronto’s in-depth capabilities.  He is fair and easy to communicate with.  He knows how get the job done no matter what is needed.  It is hard to find someone who can help with the Pronto.  Dave can help you make the home situation work for you and your family, he did it for me”.  -Jeffery S.

"Thanks again for all of the time you spent with me on the phone this Sunday evening. It is so rare in this day and age to find someone who is willing to go the extra mile after the sale of a product.  In fact it is rare to find someone who is willing to do anything at all beyond the sale.  It has been a pleasure dealing with you throughout this entire experience. I have the old unit ready to be placed back into the box immediately upon receipt of the new unit and will ship it out the very next day. I will keep in touch and let you know how things develop". - Jim B.
 
"I have been very pleased with my working relationship with Dave D'Arche. His Ultimate Pronto Guide is great and truly helped me to setup my Pronto Pro 7000. When I had a problem with the hardware, Dave promptly replaced the unit with another brand new Pronto Pro 7000. Dave is a professional and I highly recommend him as your remote supplier. When you buy from Dave you get his support and assistance." - Paul S.

Dave went out of his way to help me make the remote work perfectly with my home theater. The transaction was absolutely problem free, fast delivery and a great remote. I do not hesitate to recommend him to anyone looking to buy a remote. Thanks Dave.  - David G.
 

Dave was absolutely amazing! I was very concerned about getting the right remote for my theater. Dave helped me select the perfect remote for my needs. Then he made the programming seem so easy! - Paul D.
 
 

 

 

 

 

 

 

 

 

 

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NEW! Service contracts are now available for your precious remote!  RemoteQuest is offering the finest service contracts from Warrantech!  We even have screen-breakage coverage!  Click for more information!

 

 

For more information about our products and services, please call 650-591-2110.
 
San Francisco Bay Area